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Social Media Year in Review – 2013

Image courtesy of Aaron Perlut

Image courtesy of Aaron Perlut

I recently joined Angela Hutti on Fox 2 TV to discuss 2013’s social media trends. Here’s what I saw when I reflected on the year.

MORE:
Mobile – More people are living their entire lives on their mobile devices. And they’re comfortable doing so.
Ads – Facebook rolled out ads in your newsfeed, and Instagram now has ads.
Hashtags – They’re in every commercial, on your TV screen while you watch your favorite show, and Facebook has adopted them.
Photos and Video – Instagram, Vine, Pinterest and Snapchat continue to rise.

LESS:
Teens on Facebook – others are trying to refute this point. Trust me – this is a big deal to Facebook. Many kids turning 13 have mobile devices, but they’re using Instagram, Snapchat and Tumblr instead of Facebook. Ask the teens you know if they are using Facebook. You will hear some “no’s.”

Or click here if the embedded video isn’t working for you

POSTSCRIPT: I’d also like to draw attention to this article. We didn’t have time to cover this during the interview, but I love Chez’s take on this. The Justine Sacco stuff is the icing on 2013’s cake.

One Tweet to a Life in Hell – The Justine Sacco Affair

Some people are scared to use social media. It seems too “Wild Wild West” to them. Some of those people are fearful of learning how to do it, some are scared to make a big mistake, and some wish for a simpler time when the definition of “friend” was narrower and “in the flesh.”

As an extrovert, I’ve found my stride in life, so to speak, on social media. The last six years have found me starting a tee company, making many life-long friends, and changing careers. I enjoy expressing myself, learning, having discussions, and entertaining myself on a daily basis.

Someday, I am bound to make a big mistake. I will offend the world at large with an inappropriate photo or tweet. I don’t think this will ever happen, but I should never say “never.” If or when it happens, I hope to have friends coming to my defense. I hope it’s something I can recover from. I hope my family doesn’t bear the brunt. Mostly, I really, really hope it never happens.

I don’t mean to say our lives are not in our control; I firmly believe we are in control of our destiny.

So what happened to Justine Sacco? A PR pro for IAC, she presented the social media community its latest scandal with her insensitive tweet about Africa. While on a plane to said continent, the tweet was blowing up worldwide and she likely knew nothing of it until she landed. Upon disembarking, if her phone was able to grab a cell tower or some wifi, she was undoubtedly slammed with tweets, emails, texts, voicemails, Facebook messages and more. That must have been a bit jarring for her. IAC quickly sacked her.

What should we make of this affair? I always like to dial down to the foundation, to the simplest and most elementary lesson to be learned. This is to say, “What should we do FIRST?” In this case, it’s “BE NICE.” Sorry to keep beating this dead horse, but that’s the first thing we all need to know.

Guys, Justine’s situation is a complicated issue. In reading the countless articles on the affair, I’ve seen the right wing attack the left wing. I’ve seen people make this an age issue, a gender issue, an unemployment issue (how can SHE have a job while I’m unemployed), a race issue, a white guilt issue, and more. You name it; everyone has an angle on this, a prism through which they judge her.

However, if Justine had just remembered rule number one – be nice to others – this would have never happened to her. So what seems complicated is actually quite simple. Be nice!

Through the millennia, since the very advent of the spoken word, we humans have harbored thoughts that we have chosen not to verbally articulate. Justine’s AIDS tweet is the latest lesson on why that’s the case. As I state in the interview I recently did with Mark Reardon on KMOX, most of us have told an offensive joke or two. Some of us have been to comedy clubs and laughed at a comedian saying horrible things. But NO, you can’t say these things on social media. Similarly, you wouldn’t say these things aloud in a crowded coffee shop, on a job interview, on a first date, or at the office water cooler. In those places, in those circumstances, you have to practice restraint.

So that means no off-color jokes about AIDS. No Hitler jokes, no Jewish jokes, no special needs jokes, none of that. You think it’s funny? That’s great – keep it to yourself. You don’t want to offend an entire continent with one tweet!

First and foremost, think of others instead of yourself. Had Justine done that, she might have considered the 1 million Americans living with HIV, or the 30 million worldwide. Let me stake out some brave territory and say AIDS is terrible. Don’t joke about it! Be nice to others.

Be nice!

To listen to my interview with Mark Reardon, HIT PLAY on the second sound file down

Other takes:

1. AdWeek initially reports on the situation.

2. Here are 16 tweets she might now wish to take back. No. 16 is way out there, in my humble opinion.

3. Here’s a robust discussion on my Facebook page about Justine and how long (if at all) we should heap scorn on her.

4. If you read nothing else on this issue, read Roxane Gay’s take on it.

5. Some additional sympathy for Justine’s plight.

6. A friend defends her, saying she’s guilty of not being good at Twitter.

7. The Twitter lynch mob.

Workplace Horror Stories – My Appearance On The Mark Reardon Show on KMOX

Recently on Facebook, I posted about a restaurant in Jerusalem offering a 50% discount in exchange for the patron simply turning off their mobile phone.

Then, I posted a request – give me your worst workplace horror stories – negative events that have happened in your working life, and my Facebook friends lit up the thread. Wow, go read the comments.

Anyway, my good buddy Mark Reardon of KMOX Radio fame saw both posts and asked me to come in. I wasn’t sure which we’d talk about, but we touched upon both. As always, thank you for having me in! See you next time.

TAKE A LISTEN BY CLICKING HERE
(look for the little play button near the bottom of the page)

The Price of Soda at Work – A Discussion with Mark Reardon of KMOX Radio

Through the haze of Obamacare website snafus, government shutdowns, gun control and all of the other sticky issues of our day, only one topic is worthy of serious discussion and consideration here on my blog: what should a can of soda from the work soda machine cost?

Don’t laugh! There’s simply no way a can of soda at work should cost 85 cents. It’s too expensive, but this was the price we were paying at Falk Harrison until the owner of the machine pulled it from the premises and explained he was not making any money.

For some additional backstory on why this issue merited discussion on the radio (something I’m still not sure of), take a listen to my appearance on Mark Reardon‘s show on KMOX.

Listen by clicking here

If by chance the link above isn’t working, proceed to this page and listen to the last sound file on the page.

What’s Your Personal Positioning Statement?

I’ve been giving thought to the notion that I do too much. I have Rizzo Tees. I speak. I consult. I sometimes give free advice. I volunteer. I work at Falk Harrison. I have clients. Sometimes, I find it hard to describe myself.

So I decided to try to distill it all down into a single sentence. Well, two sentences – one for work, and one for my personal brand. It may be a mistake to have two, but I have personal interests as well as a job. This is my first crack at writing a personal positioning statement:

WORK: I help organizations tell their story both online and off.

PERSONAL BRAND: My mission is to help people see the world from other people’s point of view.

What’s your 10 second elevator speech?

Marketers Ruin Everything

Gary is right about three things:

1. Marketers take tactics and abuse the hell out of them until they’re ruined.
2. The greatest marketers are all storytellers.
3. There are things like Google Glass about which we say, “No WAY am I ever going to wear that,” but we will.

Books I’m Recommending Tomorrow at My United Way Seminar

Chris Reimer book recommendations

Tomorrow I’m conducting a social media seminar and Q&A at the United Way of Greater St. Louis. Attendees from United Way-funded organizations will hear me speak about social media, and then will fire several hours of questions at me.

One thing I’ll be recommending off the bat is self-education. When working to understand social media, I have found that practice does make perfect. One hundred and ten thousand tweets later, I do have experience I didn’t before have. However, backing up one step, I’ll want the attendees to be in the right mindset before using social media to say what they have to say.

The books above will be getting a shout out, and I do hope the attendees give these works a chance. I’ve learned so much by taking to heart the messages these authors offered to the world.

Be More Like Phil Mickelson

Phil Mickelson had never won a British Open. High pressure, I guess. Five strokes back entering the final round, and history shows that he is really good at finishing second in majors. Yet, he smiles while out on the course. He gives his golf ball to a kid in the gallery while walking from 17 to 18. Phil’s reservedly high-fives and fist bumps everyone he can on that walk to 18. It’s the final hole of the final round of a major, and he was two strokes up. Phil stood on the tee box at 18, still with the biggest tee shot of his life ahead of him, and smiled. He showed a little humility and appreciation for the moment.

Tiger yells fuck and goddammit and all other sorts of words after poor shots (knowing there are microphones everywhere), and very rarely smiles. And this comes after his marital troubles, confession, and 2010 news conference where he said, “Character and decency are what really count.” He has 14 majors (which is admittedly no small feat). Phil had four, and now he has five.

I’d rather be Phil.

And, of course, there’s this

Reach Out and Touch Someone with a Compliment

Sometimes, it’s the little things that make an online life worth living.

Anagramatron – Finding Two Tweets That Are Anagrams

This is weird and amazing and, quoting Matt Fitzpatrick, surprisingly addicting.

A Tumblr that locates two tweets that are anagrams of each other. WHOA.

Anagramatron