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Help Others and You Will Help Yourself

The 80/20 rule - you'll hear about this when Twitter experts talk about the best way to use Twitter.  Spend 80% of your time promoting others and talking about topics other than yourself, and spend 20% of your time on the things that matter to you.  … [Read more]

Minnesota To Ban Loveless Marriages? Weekend Humor at TBE

Here at The Basement Entrepreneur, I am going to be sharing my startup biz experiences with you, finding the best small biz news on the Internet, and interviewing a host of entrepreneurs to bring your their perspective on starting a business.  This … [Read more]

Why Are You Starting a Business? Have You Connected The Dots?

I started planning the launch of Rizzo Tees back in October 2007, launched it on October 30, 2008, and have been working to grow it ever since.  It's hard to believe I've been at it for almost 2 1/2 years now. My intentions seem pretty apparent (at … [Read more]

Why Are You Starting a Business? Have You Connected The Dots?

I started planning the launch of Rizzo Tees back in October 2007, launched it on October 30, 2008, and have been working to grow it ever since.  It's hard to believe I've been at it for almost 2 1/2 years now. My intentions seem pretty apparent (at … [Read more]

Google Buzz is a Time Burglar

(hint: that's a bad thing) If you are a TBE reader that has followed me on Twitter for some time, you'll know me to be a rather prolific tweeter (30,000 tweets and going strong).  I cannot help myself, and the reason is three-fold: Twitter is my … [Read more]

Google Buzz is a Time Burglar

(hint: that's a bad thing) If you are a Rizzo Tees Blog reader that has followed me on Twitter for some time, you'll know me to be a rather prolific tweeter (30,000 tweets and going strong).  I cannot help myself, and the reason is … [Read more]

Most Awesome Escalator Ever

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Customer Service on Steroids! – Gary Vaynerchuk Does It, You Can & Must Do It Too!

note: This email exchange between myself and Gary happened in April 2009. It is so illustrative of great customer service that it deserves mention again. I am a daily wine drinker, and now a budding Social Media dork.  This combustible mix has me … [Read more]

Customer Service on Steroids! – Gary Vaynerchuk Does It, You Can & Must Do It Too!

note: This email exchange between myself and Gary happened in April 2009. It is so illustrative of great customer service that it deserves mention again. I am a daily wine drinker, and now a budding Social Media dork.  This combustible mix has me … [Read more]

Do You Listen To Your Customers?

The number one word in customer service is...... Ass-kissing? (say whatever it takes to make the customer feel like #1... even if you don't believe it) Capitulation? (to the insane demands of angry customers) Freebies? (just stuff 'em full of … [Read more]