The number one word in customer service is...... Ass-kissing? (say whatever it takes to make the customer feel like #1... even if you don't believe it) Capitulation? (to the insane demands of angry customers) Freebies? (just stuff 'em full of … [Read more]
A Cautionary Tale on Facebook Fan Pages
Posted on February 14, 2010 // Leave a Comment
My Facebook Fan Page is central to my marketing strategy, and if you're a small entrepreneur, you should build such a page too. Here's a very interesting article by Ari Herzog over at AriWriter.com. The takeaway here is to be extremely careful when … [Read more]
A Cautionary Tale on Facebook Fan Pages
Posted on February 14, 2010 // 12 Comments
My Facebook Fan Page is central to my marketing strategy, and if you're a small entrepreneur, you should build such a page too. Here's a very interesting article by Ari Herzog over at AriWriter.com. The takeaway here is to be extremely careful when … [Read more]
An Interview I Did With Charles West At The Trendaholic
Posted on February 12, 2010 // 8 Comments
Direct link to the interview here - thanks Charles! I’ve Traveled The Mind That Is Rizzo Tees and Lived To Talk About It How does being your own employee running your own business out of your basement with only a MacBook Pro and a couple of … [Read more]
Gary Vaynerchuk Sportin Tha Rizzo Tees
Posted on February 3, 2010 // 2 Comments
Thanks Gary! Tee available here … [Read more]
New Rizzo Tees Design In The Works – “I May Be Nuts”
Posted on February 1, 2010 // 10 Comments
What do you think? All feedback accepted! … [Read more]
Unboxing Rizzo Tees – in The Netherlands
Posted on January 26, 2010 // Leave a Comment