In Episode 23 of Happywork TV, I present the next commitment in my work code of conduct called “The Happywork Agreement.”
This one is made jointly by employers and employees. It goes like this: “We won’t publicly present a problem without offering at least one viable solution. Chief Problem Identification Officer is not a staffed role at this organization.”
Here’s a question for you: “Who’s good at identifying problems?” The answer is EVERYBODY! That makes problem identification not so special. Every job applicant in the world could take that job and rock it. Children are experts at identifying problems, which should tell you what you need to know about problem identification’s value to an organization. When my kids tell me, “I’m HUNGRY!” I just politely thank them for letting me know, and I wait for a solution-based request. I’m not trying to be a jerk dad, although I’m sure that’s how I come across. I want to them to think critically starting NOW – I want them to think about solving problems, and not just pointing them out.
Nothing is gained by people sitting around a conference room table bitching about all the problems an organization has. Besides, when everyone is complaining, everyone is also being negative, and negativity accumulates like plaque on teeth. It’s an ugly, insidious force, and it will drag you down!
You start making the big bucks when you can solve problems. You might not even need to identify a single problem in your career. That’s so easy to do, you could leave it to others. Find and implement solutions to those problems, and you’re the leader we need.
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